With 140 miles of canal and towpaths and over 4,000 assets to care for your help in reporting issues is invaluable to us. Please use the guide below to find out how best to report specific issues to us.

Report an animal in danger

If you see an animal in danger or which appears to be injured please call the SSPCA animal helpline immediately on 03000 999 999. Their helpline is open 365 days of the year 7am – 9pm.

Report an issue such as graffiti, fallen tree and littering

Please email enquiries@scottsicanalsco.uk with details of the location and the issue to be dealt with. Unfortunately we can’t respond to every report of litter, overgrown trees and graffiti, we prioritise incidents which impact canal usage and health and safety as a priority. All other issues are added to our works or our volunteer programme to be dealt with as resource allows.

Report fly tipping, quadbikes on the towpath and other anti-social behaviours

If you spot something unlawful taking place on Scottish Canals land or property please call the police on 101, our staff do not have authority to deal with these issues.

In an emergency always dial 999 – when a life is in danger, a crime is in progress or a suspect is nearby.

Report an issue about water levels, flooding or canal leak

It is usual for the canal water levels to go up and down, our waterway managers check water levels daily and will respond accordingly.

Our canals are old and do leak in some parts. If the water coming out is more than usual, please let our asset inspections team know by emailing enquiries@scottsicanalsco.uk with details of the location and issue.

In the event of flooding please use our emergency contact number 0800 072 9900

Report pollution on land or water including oil spills

Please contact 0141 332 6936 Monday to Thursday 8.30am-5pm and Friday 8.30am -4.30pm. Outwith these times if it is an immediate threat to the environment, wildlife or person please call our emergency contact number 0800 072 9900. To report a general incident please email enquiries@scottishcanals.co.uk

Report an issue to navigation

If you spot any navigation issues on and around the canal network, please email reportanavissue@scottishcanals.co.uk.

Promoting your Event

We can help you promote your event on our website, letting the thousands of people that visit us and follow us on social media know what’s happening on a canal near them – and, best of all, it’s completely free.

If your event is near a canal but not on Scottish Canals’ land or water then you don’t need to apply to us to hold an event. Instead, give us the event details and we’ll promote it for free!

Safeguard our canals for future generations to enjoy

Our waterways are more popular than ever, and hosting events puts a strain on both the built heritage of the 200-year-old structures and Scottish Canals’ limited resources. Your support will help protect the incredible environments of Scotland’s canals and ensure they continue to provide great venues for all kinds of community and charity events.

Send your donation cheque to:

Scottish Canals

Canal House

Applecross Street

Glasgow G4 9SP