Policy

This paper sets out our determination to continue activity to take good care of our historic assets and our aspiration to maximise the benefits that our canals can offer Scotland.

Scottish Canals is our operating name for British Waterways Scotland.  View our legal documents here, including boat licensing terms and conditions and codes of conduct.

We look after the varying needs of the broad range of customers who live, work and play on and around our canals.

We are committed to safeguarding personal information held about individuals. 

We value the built and natural heritage on the Scottish canals, and understand how important our role is in conserving and protecting this special environment and heritage for all to enjoy.

Scottish Canals is committed to equal opportunities, treating everyone fairly and considerately.  At the same time we respect and value people's differences, and understand that a diverse workforce can make a more effective contribution to the canals and their communities.

The Freedom of Information (Scotland) Act 2002 (the Act) gives a general right of access to all types of recorded information held by public authorities, sets out exemptions, and places a number of obligations on public authorities.

Scottish Canals recognises that Gaelic is an integral part of Scotland's heritage, national identity and cultural life. 

Scottish Canals is committed to achieving excellence in Health and Safety Management and as standards and processes in place to support this commitment.

Find out about Scottish Canals' procurement policies and find out about our latest contract opportunities.

View our library of publications and strategy documents relating to Scottish Canals.

Scottish Canals believes that complainants have a right to be heard, understood and respected. Our Unacceptable Actions Policy explains how we approach difficult situations.

We enjoy working with volunteers right across the Scottish canals – while we benefit from their time, commitment, enthusiasm and expertise, volunteers gain unique experience, develop new skills and make a real difference in their communities.

Scottish Canals believes CCTV is an essential tool in enhancing navigational safety, public reassurance, crime detection and prevention of crime.