- Where can I park?
Visit the Getting Here page under Plan Your Visit for details of parking.
- How do I get to The Falkirk Wheel?
Visit the Getting Here page under Plan Your Visit for directions by car, public transport and by foot or bike.
- Can I access The Falkirk Wheel in a wheelchair?
The Falkirk Wheel site is fully accessible for visitors with mobility problems and is wheelchair friendly. This includes our boat trips, however please let us know when you are booking. Visit the Visitor Accessibility page for more information about accessibility.
- Can I bring my dog?
Dogs are allowed on-site but should be kept on leads, and we have water bowls for dogs at various points around the site. Only service dogs are allowed on the boat trips and in the visitor centre.
- How long does the boat trip last?
The boat trip lasts just under 1 hour. Visit Boat Trip Prices for more information about our boat trips.
- When should I arrive for my boat trip?
We recommend you turn up at least 30mins before your booked boat trip. Visit Boat Trip Prices for more information about our boat trips.
- What are the different prices?
Visit Boat Trip Prices for more information about prices. An Adult Ticket is age 16-60, a Concession is age 60+ or in full-time education, and a Child is age 3 -15 or Under 3. Registered carers go free when accompanying the person you care for.
- Do I have to book my boat trip in advance?
No you don’t need to book you boat trip in advance, you can turn up on the day. We can’t always guarantee we will have boat trips available though, especially in our busy periods, so avoid disappointment, we usually recommend booking in advance.
- I don't have my confirmation email, what do I do?
Just bring along a note of your booking reference number, which you will receive at the end of the booking process, and we’ll be able to find your booking.
- When are you open?
Please visit our Opening Hours page for details.
- Can I visit The Falkirk Wheel and The Kelpies in the same day?
Yes, it is possible for visit both in the same day. They are located approximately 5miles from each other and can be access by walking or cycling along the towpath, by car or by public transport. There are no boat trips between the 2 locations (it would take 4 hours to travel by boat!)
- How does The Falkirk Wheel work?
Find out about the history of The Falkirk Wheel, how it was designed, how it works and some fun facts in About The Wheel.