Whether you’re looking to lease a mooring, find out more about volunteering, or speak to the team at The Falkirk Wheel, we’d love to hear from you.
The key contact details for our teams across Scotland can be found below.
Our customer service teams in each local waterway office will be pleased to assist with any queries or concerns during normal business hours.
|Scottish Canals HQ
Glasgow G4 9SP
T: 0141 332 6936
|Caledonian Canal Office
Inverness IV3 5LE
T: 01463 725500
|Crinan Canal Office
Argyll PA30 8DZ
T: 01546 603210
In the event of an emergency, please contact 0800 072 9900.
This number is intended for raising urgent action in the event of potential for harm to people, property or the environment. If not urgent, please email email@example.com, where it will be actioned within working hours.
The Falkirk Wheel
If you’d like to speak to someone at The Falkirk Wheel please call 0870 050 0208 or email us at TFW_Info@scottishcanals.co.uk
If you spot any navigation issues on and around the canal network, please email firstname.lastname@example.org.
For queries or issues related to moorings;
Forth & Clyde and Union Canals – Moorings@scottishcanals.co.uk
Caledonian Canal – Caledonian@scottishcanals.co.uk
Crinan Canal – email@example.com
To contact our Activities team, please email firstname.lastname@example.org
For details on hosting events on Scotland’s canals, see our Events Hub or email Events@scottishcanals.co.uk
To contact our Heritage team, please email Heritage@scottishcanals.co.uk
For details or enquiries regarding Scottish Canals’ on-land residential or business properties, please email Property@scottishcanals.co.uk
For any other enquiries, please complete the form below or email us at email@example.com.
Download our Customer Complaints Procedure