Our website and FAQs are full of helpful information, before you get in touch by phone or email please take the time to look through our website and read our FAQs below.


Reporting an Issue

Do you have an incident or issue to report to us? Click here to find out how best to report specific issues to us.

Lighting requests

If you would like to request to light up The Falkirk Wheel or The Kelpies click here


Looking to host an event on our canal click here to complete our event application form.

Third Party Works

Looking to carry out works on our property for example install signage or request a towpath closure please contact property@scottishcanals.co.uk to discuss your requirements.

Opening times

Our opening times may vary across our canal network

Click here for The Falkirk Wheel or email TFW_Info@scottishcanals.co.uk

Click here for Caledonian Canal Centre

Click here for The Egg Shed

Office Hours

Our canal offices are open Monday to Thursday 8.30am-5pm and Friday 8.30am-4.30pm, you can contact our offices on the details below.

Please note our staff maybe busy on the canal network and unable to answer the phone, in this case please leave a voicemail and we will respond to you as quickly as possible. Alternatively we recommend emailing enquiries@scottishcanals.co.uk this email is checked daily Monday to Friday.

Scottish Canals HQ
Canal House
Applecross Street
Glasgow G4 9SP
T: 0141 332 6936
Caledonian Canal Office
Seaport Marina
Muirtown Wharf
Inverness IV3 5LE
T: 01463 725500
Crinan Canal Office
Pier Square
Argyll PA30 8DZ
T: 01546 603210


Boating holidays, moorings, licences and more

To report an issue with navigation email reportanavissue@scottishcanals.co.uk

General information on boating including our skippers guides click here

To book licence for the Crinan and Caledonian Canal click here.

To enquire about a new mooring click here or for queries relating to current moorings email moorings@scottishcanals.co.uk.


To find out more about volunteering on Scotland’s canals, see our Volunteer Hub or email Volunteers@scottishcanals.co.uk.

Press enquiries

For media enquiries, see the contact details on our Media Centre or email the Corporate Affairs team at Media@scottishcanals.co.uk.

Become a supplier

Find out more about our procurement here.

Business opportunities & working with us

We have a number of opportunities available along our canal network find out what they are here.

Find out more about our ongoing regeneration projects here.

Have a proposal for us? Send us an email at enquiries@scottishcanals.co.uk.

Using our towpaths

Find everything you need to know about activities on our canals and towpaths here.

Read our guide to using our canals and towpaths here here.

Magnet fishing

For the latest update on magnet fishing click here.

Our assets and how we care for them

Find out more information about how we manage our assets, ongoing works and how we prioritise what we do here.

Vegetation management

Please contact enquiries@scottishcanals.co.uk for more information.