Our website and FAQs are full of helpful information, before you get in touch by phone or email please take the time to look through our website and read our FAQs below.
Reporting an Issue
Do you have an incident or issue to report to us? Click here to find out how best to report specific issues to us.
- Lighting requests
If you would like to request to light up The Falkirk Wheel or The Kelpies click here
- Events
Looking to host an event on our canal click here to complete our event application form.
- Third Party Works
Looking to carry out works on our property for example install signage or request a towpath closure please contact property@scottishcanals.co.uk to discuss your requirements.
- Opening times
Our opening times may vary across our canal network
Click here for The Falkirk Wheel or email TFW_Info@scottishcanals.co.uk
Click here for Caledonian Canal Centre
Click here for The Egg Shed
- Office Hours
Our canal offices are open Monday to Thursday 8.30am-5pm and Friday 8.30am-4.30pm, you can contact our offices on the details below.
Please note our staff maybe busy on the canal network and unable to answer the phone, in this case please leave a voicemail and we will respond to you as quickly as possible. Alternatively we recommend emailing enquiries@scottishcanals.co.uk this email is checked daily Monday to Friday.
Scottish Canals HQ
Canal House
Applecross Street
Glasgow G4 9SP
T: 0141 332 6936Caledonian Canal Office
Seaport Marina
Muirtown Wharf
Inverness IV3 5LE
T: 01463 725500Crinan Canal Office
Pier Square
Ardrishaig
Argyll PA30 8DZ
T: 01546 603210- Boating holidays, moorings, licences and more
To report an issue with navigation email reportanavissue@scottishcanals.co.uk
General information on boating including our skippers guides click here
To book licence for the Crinan and Caledonian Canal click here.
To enquire about a new mooring click here or for queries relating to current moorings email moorings@scottishcanals.co.uk.
- Volunteering
To find out more about volunteering on Scotland’s canals, see our Volunteer Hub or email Volunteers@scottishcanals.co.uk.
- Press enquiries
For media enquiries, see the contact details on our Media Centre or email the Corporate Affairs team at Media@scottishcanals.co.uk.
- Become a supplier
Find out more about our procurement here.
- Business opportunities & working with us
We have a number of opportunities available along our canal network find out what they are here.
Find out more about our ongoing regeneration projects here.
Have a proposal for us? Send us an email at enquiries@scottishcanals.co.uk.
- Using our towpaths
Find everything you need to know about activities on our canals and towpaths here.
Read our guide to using our canals and towpaths here here.
- Magnet fishing
For the latest update on magnet fishing click here.
- Our assets and how we care for them
Find out more information about how we manage our assets, ongoing works and how we prioritise what we do here.
- Vegetation management
Please contact enquiries@scottishcanals.co.uk for more information.