Our policies and procedures
Scottish Canals is committed to the highest standards of corporate governance. In order to achieve this we follow policies which guide our business and actions as a company.
CCTV Policy
Scottish Canals believes CCTV is an essential tool in enhancing navigational safety, public reassurance, crime detection and prevention of crime.
Official complaints procedure
We look after the varying needs of the broad range of customers who live, work and play on and around our canals.
Freedom of Information requests
The Freedom of Information (Scotland) Act 2002 (the Act) gives a general right of access to all types of recorded information held by public authorities, sets out exemptions, and places a number of obligations on public authorities.
Equality and Diversity
Scottish Canals is committed to equal opportunities, treating everyone fairly and considerately.
Environment and Heritage
We value the built and natural heritage on the Scottish canals, and understand how important our role is in conserving and protecting this special environment and heritage for all to enjoy.
Health & Safety
Scottish Canals is committed to achieving excellence in Health and Safety Management and we have standards and processes in place to support this commitment.
Volunteer Management
Scottish Canals enjoys working with volunteers. In return for your time, commitment, enthusiasm and expertise, we provide opportunities to gain unique experience, develop new skills and make a real difference in your communities.
